New Hartford, NYPublished •Verified 2026-11-03

Engelbert's Jewelers Closing New Hartford Store; Rome Location Stays Open

Why it matters here

The New Hartford Shopping Center loses a tenant it has had since 1987. Customers with repairs, layaways or warranties there will be served from the West Dominick Street store in Rome.

Graphic poster illustration of Sherrill Brook Park in New Hartford
Illustration: Sherrill Brook Park, New Hartford

Engelbert's Jewelers is closing its store at the New Hartford Shopping Center and is running a closing sale there now, WIBX 950 reported on Nov. 3. A final day hasn't been announced.

The family-owned jeweler has operated in New Hartford since November 1987. It's pulling retail, custom design and repair work into its flagship store at 265 West Dominick St. in downtown Rome, which stays fully open.

If you're a customer:

  • Customer records, layaway accounts, repairs in progress and warranties all move to the Rome store.
  • Sale discounts and hours weren't published; check with the store.

Store manager Sue Shanley is retiring at the end of 2026, according to posts cited by WIBX.

It's the second notable New Hartford closing this fall, after the IHOP on French Road.

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